We the ship orders through registered domestic courier companies and /or speed post. Orders are shipped within 48 hours or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company/post office norms. TweenKidz is not liable for any delay in delivery by the courier company/postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within a stipulated time. Delivery of all orders will be to the registered address of the buyer at all times (Unless specified at the time of Order).

In case of damaged or tampered products please report to us within 24 hrs of receiving the product, we will do the needful to help you out.